BenQ respect your data privacy.
For each visitor browsing our website, our web server automatically recognizes and stores the visitor's IP address (the Internet address of visitor's computer) to determine which areas of our site is being visited and how long each visitor spends there. This information helps us to understand visitors' traffic patterns through our website so that we can enhance the overall usability of our website. Your computer provides this information automatically each time you log on, unless you've activated blocking technology available in some browsers. While we do not generally require that you provide us with individually identifiable information in order to visit and use our website, at times we may ask you to provide us with personal information such as your E-mail address, name, mailing address, telephone number, credit card number, demographic information, or persistent identifier to enable you to make a purchase, register a product, correspond with us, enter a sweepstakes, participate in an on-line survey, subscribe to a mailing list or newsletter, or register for special purchase discounts. If you choose not to provide it for those activities, you may not be able to participate in them.
What We Do with Personal Information:
The information you provide will be kept confidential and used to support your consumer relations with BenQ UK Ltd. Among other things, we intend to use this data to tailor your experience at our website. Unless you instruct us otherwise, we will send you information about our various product upgrades, special offers, and other new products and services from BenQ UK Ltd. that we feel may be of interest to you. Only BenQ UK Ltd. (or agents working on behalf of BenQ UK Ltd. and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply notify us when you submit your personal information. At any time should you choose to, you could opt-out of receiving future mailings; see the opt-out section below. BenQ UK Ltd. will not share your personal information to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of BenQ UK Ltd. for the purpose of performing services for BenQ UK Ltd. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction.
Other sites which are linked to/from our website (including the websites of BenQ UK Ltd. affiliates) may have different policies. Since we do not control these websites, we encourage you to review the privacy policies posted on those sites for details.
We protect the personal information you share with us. BenQ UK Ltd. restricts access to your personal information to necessary personnel. In addition, it is our goal to maintain the integrity of any personal information within our possession. To prevent security breaches, BenQ UK Ltd. collects and stores all personal information in a separate location from this website, with no connection to the Internet or any other network.
How to Change Personal Information:
You can make changes to your personal information by e-mailing your changes via our Contact Form (click here) .
How to Opt-Out of Our Use of Your Personal Information:
You may, at any moment, opt-out of our use of your personal information. To do so, please request via our Contact Form (click here) . The staff at BenQ UK Ltd. will remove your personal information from our database.
BenQ UK Ltd. will NOT knowingly collect online contact information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.
Use and Disclosure of Anonymous Aggregated Information
BenQ UK Ltd. may also collect, aggregate, and maintain anonymous information about the online visitors to our website, such as visitors' hobbies, interests, purchasing habits and the like. This data can then be used to tailor BenQ UK Ltd.'s website content and advertising to deliver a better experience for our visitors. In addition, BenQ UK Ltd. may also share such aggregate information about our visitors with advertisers, business partners, sponsors, and other third parties; for example, to inform them about the percentage of male/female visitors or percentage of visitors within a particular age range.
What We Collect
We may collect the following information:
• Contact information including E-mail address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What We Do with the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular, for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, locate the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via our Contact Form (click here)
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to BenQ UK Ltd. 3 Staplehurst Office Centre, Weston-on-the-Green, Bicester OX25 3QU, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|